Refunds may be requested under the following circumstances:
• Cancellations: You may request a full refund for cancellations made within the same day of your booking date.
• Flight Changes: If your flight is canceled or significantly changed by the airline, you may be eligible for a refund.

Certain tickets are non-refundable, including:
• Promotional fares
• Tickets purchased during special offers
• Tickets with specific airline restrictions

To request a refund, please follow these steps:
• Contact our customer support team at info@hamsfly.com
• Provide your booking reference number and any relevant details
• Submit any required documentation

Once we receive your refund request, we will process it within 2-15 business days.
The time it takes for the funds to be reflected in your account may vary based on your payment method.

Please be aware of the following fees that may apply:
• A cancellation fee of amount may be deducted from your refund.
• Additional fees may apply based on the airline's policies.

In cases where a flight has been partially used, a partial refund may be issued. The amount will depend on the airlines policies and the segments of the flight not taken.

In cases where a flight has been partially used, a partial refund may be issued. The amount will depend on the airlines policies and the segments of the flight not taken.

We highly recommend purchasing travel insurance to protect yourself against unforeseen circumstances that may require you to cancel or change your travel plans.

If you have any questions or need assistance with your refund request, please reach out to our customer support team at info@hamsfly.com /08802-48957730. We are here to help!

This refund policy complies with relevant consumer protection laws.